Incident Triage Skill Pack

What it does

A drop-in Agent skill that turns a raw incident dump into a triaged summary, severity call, and a draft status-page update.

Install

1. Copy the SKILL.md below into your skills directory.
2. Reference it when an incident comes in.

SKILL.md

---
name: incident-triage
description: Classify an incident, assign severity, and draft customer comms.
---

When given incident details, do the following in order:
1. Classify the blast radius (single user / segment / all).
2. Assign severity SEV1–SEV4 with a one-line justification.
3. Draft a status-page update (calm, factual, no speculation).
4. List the top 3 next actions for the on-call.